We’ve all seen conflict negotiators in movies, talking someone off a ledge, or lawyers expertly mediating disputes, or business moguls who know how to close a deal. What makes someone a great negotiator, and how can we improve our own skills? You may already possess some natural abilities that make you a strong negotiator, but there are also specific ways you can practice and enhance these skills to handle conflict, strike deals, and mediate effectively in any situation.
Here are some practices to help you enhance your negotiation skills:
Preparation
Being well-prepared is essential for a successful negotiation. This might involve researching the topic, speaking with involved parties beforehand, or deeply analyzing the issue at hand. To be an effective negotiator, you need to understand what’s at stake for both parties. If you are negotiating on your behalf, it’s important to have a clear idea of what you want, what you’re willing to compromise on, any weaknesses in your position, and the best and worst possible outcomes.
Identify Goals
Along with preparation, it’s crucial to have a clear understanding of what you want to achieve, as well as what the other parties involved want from the situation or conflict. When negotiating for yourself, clearly identify your goals, build your argument on solid evidence, and present a compelling case for why the other person should consider or respect your request.
Be Open-Minded
When approaching a conflict, it’s important to keep an open mind. Are there alternative outcomes that you would be willing to accept? What compromises or adjustments could you make that still meet your needs? For example, if you’re asking for a raise, would you be open to taking on a new position with a higher salary instead? Effective negotiation involves being flexible and open to considering different options and outcomes.
Be Patient and Direct
Set reasonable goals while aiming for the best possible outcome. Ensure that what you ask for aligns with what you truly want and deserve, so you don’t end up feeling like you’ve settled. Remember, there’s no need to rush through the negotiation process. Take the time to make your points, listen to the other party, and carefully consider all offers. You can also revisit the negotiation later after reflecting on what the other party has said.
Communication is the most crucial element of negotiation. Establish trust, be clear in your messaging, and remain open to listening. Try to stay calm and composed, avoiding stress or heated emotions, while being willing to compromise and consider other perspectives. In negotiations, aim for a win-win outcome where both parties feel their needs are addressed. This means not just focusing on what you can get, but also considering what you can offer in return. What incentives can you provide, and how can you make your request more appealing? Good negotiation empowers you to ask for what is fair while remaining professional, open-minded, and allowing the other party to express their needs as well.